Mindbody is a multifaceted software package designed for businesses offering fitness classes and other wellness services. The software provides a variety of features, from marketing to customer service, to automating processes. The software can help you save time and money, no matter how big or small your business is.
The software includes many unique features like a robust reporting tool as well as an app that allows customers and employees to book appointments. The app also allows you to send and receive text messages, email, rate your business and rate other businesses. The software also offers an inventory report and payment processing report. These reports provide a clear view of what the user spends and with whom.
Other features include automated sequences and a customer management tool. Mindbody offers white-labeled options that can help you get your brand noticed. Mindbody offers a POS system which allows customers to buy products at the point-of-sale.
You can integrate the software with various marketing automation platforms, such as Activecampiign or MailChimp. It also includes a Contact Lists option that allows users segment lists and update them instantly. This list is useful for marketing to existing clients and encouraging them to refer others to your business.
Mindbody's most notable feature is its ability to send customers personalized messages. This is a great way for customers to keep in touch. You can send reminders and emails to clients. This feature can also automate and be customized to send emails or promotional texts.
Another notable feature is the ability to view and manage your staff's profiles. The app allows you to see a staff profile picture, as well as a bio. The app also allows you to sort staff in order of creation. This feature can prove useful for businesses who hire freelance workers or contractors.
Mindbody's calendar is also pretty nifty. You can find the calendar under the appointments tab. It displays the current and next months' appointments. The calendar also has shaded squares that indicate whether there are any cancellations or changes to appointments.
Other features include an email ticketing system, a client list, and a feature that sends alerts to clients. The features are meant to improve member engagement and can also be customized to fit your individual needs. The software offers many additional features, including discounts for classes as well as wellness services.
As with most software, Mindbody is a bit pricey. Mindbody's basic package is suitable for small businesses. The ultimate package is designed for larger enterprises. Pricing is determined by the business's needs. Prices are likely to be displayed using your local currency. Mindbody has an A+ rating from the Better Business Bureau. Visit their website to learn more.
Mindbody has many features. However you need to spend time learning how to use it. Mindbody does not offer a single-size-fitsall solution like other software. It's best used as an addition to your existing operations, not a replacement.