Consumer Cellular, a cell phone company, aims to offer customers low-cost, no contract service. This low-priced service is not well received by the general public. The company is not rated highly in terms of overall consumer satisfaction. However it does score reasonably well in terms quality, customer service and value for money. However, consumers have complained about unresponsive customer service and shoddy technical support.
Consumer Cellular Reviews
Consumer Cellular is a phone service that makes use of AT&T and T–Mobile networks to offer service. This allows consumers to access many benefits offered by these carriers, without having to sign a contract. Consumer Cellular customers rate the company's customer support as excellent. However, some customers complained about long hold times when calling the company.
Available plans
Consumer Cellular offers a variety of plans. Depending on which plan you choose, you can get unlimited talk and data or one that includes limits. The best plans offer unlimited data, which can be shared across multiple lines. However, there are some things to keep in mind before signing up.
Customer service
Consumer Cellular, an American postpaid virtual network operator, is based in New York. John Marick & Greg Pryor created the company in Oct 1995. It offers customers cellphones, no-contract mobile phone plans, and accessories. It is geared towards older users.
Prices
The Price of Consumer Cellular was calculated based on the May 2022 average price of a single line entry-level plan with the major U.S. cell carriers. This price includes a +5% discount on the monthly talk, text and data plan. This price also includes taxes and fees, as well as the cost of a phone. In addition, Consumer Cellular requires approved credit, is not available in all areas, and has limited stock. Consumer Cellular also offers a 30-day money back guarantee.
Discounts available to AARP
AARP members receive special discounts through Consumer Cellular. These members are eligible for a 5% discount on their monthly service. In addition, they can get a $10 bill credit when they refer a friend. Consumer Cellular also offers a 30-day moneyback guarantee. Members of AARP have a 45-day guarantee.
Compatible phones
Compatible consumer cellular phones are available to buy at discounted rates. The company will accept both carrier-locked and unlocked phones. Visit the company website to check if you phone is eligible. You'll need your device identification number (or IMEI), to check if it's compatible. If your phone is compatible with the network, you can order the SIM kit and activate the device to make it work.