The best CRM online is the way to go if your goal is to increase sales productivity. The right software will simplify and organize your processes, helping you to track leads, sales, customers, etc. It can also be used to improve customer service as well as productivity.
Although the best CRM online can really make a difference, choosing the right one depends on many factors. You'll have to think about how many people it will be used and what features they require. Also, consider the pricing tiers to determine whether it's worth the investment.
Low-Cost Options for Small Businesses
If you run a small business, look for a CRM that fits your budget and needs. These systems are usually quite affordable and don’t require too much tech support.
These are some of the most cost-effective products available. Some even come at a price below $10 per user. This makes these great choices for small businesses with minimal marketing or sales requirements. They aren't very feature-rich, but they can be used to help you manage contacts and track email campaigns.
Zoho CRM is another highly-rated CRM. It packs many features into a very affordable plan. There are many pre-made reports available. Additionally, the Motivator app lets users gamify sales through contests to determine key performance indicators. Zoho CRM also has integrations with Unbounce and Facebook Lead ads, so you can automate your actions in other programs.
Nutshell is a customizable CRM that allows you to organize your sales reps. Its advanced sales pipeline management allows you to customize fields, deal stages, and workflows. You can also set up custom notifications to track activity or tasks. This will allow you to see when your team works on new or pending deals.
Monday Sales CRM integrates with many communication platforms. This platform eliminates the need to hold status meetings and allows you to notify your team members automatically when a task or project is ready for action. The platform also offers simple action and trigger templates that allow you to quickly create automated workflows with no coding knowledge.
It's an ideal solution for sales team members who need to track and automate repetitive tasks. It is easy to integrate and customize, and compatible with all major email platforms.
You can get all the basic features in the free plan. However, if you want more, there are several paid plans that offer advanced features such as automation and intelligent lead scoring. The CRM allows you to add your marketing data so that you can track how well your emails perform.
A CRM can not only help you manage your sales team but it can also help you keep track of customer service issues. Especially for B2B businesses, ongoing support is critical to keeping clients happy and boosting your revenue. It is possible to create self-service portals so that customers can resolve common issues. Knowledge bases are also useful for speeding up response times.